Guess who's on hold again...

But this time with a supervisor. I have his direct extension now.

This doesn't seem to help me.

But apparently there are more forms I have to fill out that I've never heard of before this. That were supposed to have been faxed to my bank.

Well. One of them. The other one isn't there yet...

This person is actually being helpful. Kind of. Amazing.

But my problem is not solved yet. Oh no, there is still the bank to deal with.

And now, my mother is on the phone!